BOTSWANA STOCK EXCHANGE: CUSTOMER SATISFACTION SURVEY

The Botswana Stock Exchange (BSE) is delighted to inform valued stakeholders that it is conducting a Customer Satisfaction Survey to solicit your feedback to better serve you!

The purpose of this survey is to gauge the overall levels of customer satisfaction from all customer segments engaging with the BSE. This survey will focus on value, relevance and quality of the relationship and engagement extended by BSE through different platforms, projects, programs and initiatives.

Understanding the importance time, we have limited the survey to 5mins and we have ensured that all answers from stakeholders remain anonymous and only be used for analysis in tabulating the final report. This survey will run for a period of 8 weeks from Thursday, June 3rd, 2021 to Tuesday, August 3rd, 2021.

With respect to the aforementioned, we kindly invite you to participate in this survey by clicking on the following link: BSE Customer Satisfaction Survey .  Feedback from this survey is crucial in assessing the critical areas in which the organisation needs to improve on in terms of products, services, regulation and communication. As such, participation in this survey will be greatly appreciated.

Should you have any questions at any time about the survey, you may contact the BSE Market Development Department via e-mail on marketdev@bse.co.bw or call (+267) 3674400.