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Privacy and Cookie Policy

Privacy and Cookie Policy

The Botswana Stock Exchange Limited (the BSE) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Data.

We have adopted the Botswana privacy principles contained in the Data Protection Act 2018. These principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Data.

What is Personal Data and why do we collect it?
Personal Data is information or an opinion that identifies an individual. Examples of Personal Data we collect includes but is not limited to: full names, addresses, email addresses, phone and facsimile numbers, gender, physical address, user name and password that you create.

This Personal Data is obtained in many ways including account registration, correspondence, by telephone and facsimile, by email, via our website, from your website, via our mobile application, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Data for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Data for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Data we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Use of cookies
What is a Cookie?
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser.
The BSE may use cookies to identify you when you access the website and to build up a demographic profile. The use of cookies also allows registered users to be presented with a personalised version of the website. By your use of the website, you agree that the BSE may use cookies.
A persistent cookie consists of a text file sent by a web server to a web browser, which allows us to collect and analyze (on an anonymous basis) traffic and use of the Website, monitor the system and improve operating performance, for example, store your preferences to enhance your subsequent visits. It will not be automatically deleted when the browser is closed but is stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).
A session cookie is essential to ensure the correct functioning of the Website and is used to manage registration/login and access to reserved features. It is stored temporarily during a browsing session and will expire at the end of the user session, or when the web browser is closed.
Our Use of Cookies
We do not automatically capture or store personal information from browsers to the Website, other than to log your IP address (which in certain circumstances will be your personal data) and session information such as the duration of the visit to our site and the nature of the browser used. This information is used only for administration of the Website and in the compilation of statistics which we use for analysis in order to improve the Website and understand in general terms who uses our Website.
Cookies may be required to allow you to access and participate in certain areas of the Website. Once you have closed your browser, this type of cookie is deactivated. Like all cookies, you are able to remove or block particular cookies at any time.
Personal Data
Personal data is defined in the Data Protection Act (2018) to include information relating to an identified or identifiable individual, which individual can be identified directly or indirectly, in particular by reference to an identification number, or to one or more factors specific to the individual’s physical, physiological, mental, economic, cultural or social identity.

Personal data will be used by us only:

  • For the primary purpose for which it was obtained;
  • For a secondary purpose that is directly related to the primary purpose;
  • With your consent which may be revoked at any time;
  • Where the BSE uses third parties to assist us in providing services and you have elected to receive one of those services. The third party would only be allowed to use your information for the purposes of providing that service to you; or
  • Where the BSE is compelled by law or a court order to do so, or if we believe that such action is necessary for the purposes of the legitimate interest pursued by the BSE, to protect and defend the rights, property or safety of the BSE, the website, visitors to the website or others.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Data only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Data
Your Personal Data may be disclosed in a number of circumstances including the following:

  • Third parties assisting the BSE to render services to its clients; and
  • Where required or authorised by law.
Security of Personal Data
Your Personal Data is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Data is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Data.
Access to your Personal Data
You may access the Personal Data we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Data, please contact us in writing.
The BSE will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Data.
In order to protect your Personal Data we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Data
It is important to us that your Personal Data is up to date and secure. We will take reasonable steps to make sure that your Personal Data is accurate, protected, complete and up-to-date. However, it is important to note that, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data we cannot guarantee its absolute security. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Law enforcement authorities
We may, in our discretion, contact law enforcement authorities if we believe that anything unlawful is occurring in connection with the Website. In this process, we may provide the law enforcement authorities with any Personal Data that is held by us.

Copyright and Reproduction Notice

Except as is otherwise indicated, the BSE is the owner of the copyright in all the Information featured on this Website and of all related intellectual property rights, including but not limited to all database rights, trademarks, registered trademarks, service marks and logos.
You are permitted to download, print, store temporarily, retrieve and display information from the Website on a computer screen, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to a network) for your personal use. The permission to recopy by an individual does not allow for incorporation of material or any part of it in any work or publication in any form.
You are not permitted (except where you have been given express permission to do so) to adapt or modify the Information on this Website or any part of it and the Information or any part of it may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any other way to any third parties for commercial gain.

Computer viruses
Whilst we use reasonable endeavours to protect this Website from computer viruses, worms, and Trojan Horses (the “Viruses”), we do not warrant that the Website is free from such Viruses and accept no liability for any damage that may result from the transmission of any Viruses via this Website or via any files which are available for you to download from the Website.
The trademarks and service marks used on the Website (collectively, the ” Marks”) are trademarks (whether registered or unregistered) and/or service marks owned by the BSE or by third party licensors. Nothing contained on this Website should be construed as granting any licence or right to use any of the Marks for any purpose whatsoever without the written permission or applicable licence terms of the lawful owner. Unauthorised use of the Marks or any Information is strictly prohibited and may violate trademark, copyright or other applicable laws.
Changes To This Privacy and Cookie Policy
This Privacy Policy is effective as of March 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy and Cookie Policy at any time. Your continued use of the Website after we post any modifications to the Privacy and Cookie Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy and Cookie Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
If this Privacy and Cookie Policy or any part of the Policy should be determined to be illegal, invalid or otherwise unenforceable under the laws of Botswana, then to the extent that they are so illegal, invalid or unenforceable, they shall be treated as severed and deleted from this Privacy and Cookie Policy and the remaining terms shall survive and remain in full force and effect and continue to be binding and enforceable.
Governing Law
This Policy is subject to the Laws of Botswana and to the exclusive jurisdiction of the Courts of Botswana.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy and Cookie Policy please contact us at: